Filing an Insurance Claim in Halifax & Dartmouth/Cole Harbour

Claims During Regular Business Hours

To file a claim with Jack & Co Ltd during regular business hours (Monday through Friday, 8:00 AM to 5:00 PM), simply call us in Halifax at 902-422-1313 or in Dartmouth/Cole Harbour at 902-462-0455. Additional contact methods are available on the Contact Us page.


After Hours & 24/7 Claims

To file a claim outside of our regularly-scheduled hours, or on a holiday, please directly contact your insurance company at one of the telephone numbers listed below:

Jack & Co. Partners with Archway Insurance

Halifax, NS – Archway Insurance, one of Atlantic Canada’s largest insurance brokerages, is pleased to announce that Jack & Co Limited of Halifax and its affiliate, AFC Insurance Services of Cole Harbour have joined forces with the growing brokerage.


The intent of the partnership of Jack & Co. and Archway is to improve access to insuring markets for their personal and commercial clients while leveraging Archway’s experienced team and strong regional brand. The Jack & Co. location in downtown Halifax will merge with the Archway Insurance’s office in Bayer’s Lake, and their AFC Insurance location in Cole Harbour will expand to welcome new and existing clients.


“We began working with Jack & Co almost two decades ago,” says Archway Insurance President Gina McFetridge. “We have tremendous respect for Richard Bishop and his team. We are excited to form this partnership that will see our brokerages officially come together.”


Founded in 1860 by Andrew Jack, Jack & Co Ltd is the longest-running insurance brokerages in Nova Scotia, and one of the oldest in Canada! Today, the brokerage provides a suite of personal and commercial insurance products for autos, homes, businesses, and professionals.


“Our partnership is a win, win for both brokerages but mainly for our clients who will enjoy security in size with continued quality of service,” says Jack & Co. President Richard Bishop.


The addition of Jack and Co. will bring the total number of Archway locations to 22 – covering all of Nova Scotia and New Brunswick. Over the past decade, Archway has purchased many brokerages across Nova Scotia and New Brunswick and will continue to focus on growth through new business sales and brokerage purchases.


“As a broker, Archway is committed to offering choice and being advocates for our clients,” adds McFetridge, who is currently President of the Insurance Brokers Association of Nova Scotia. “We believe your best insurance is an insurance broker. Insurance brokers offer consumers four distinct advantages: choice, service, professionalism and on-your-side advocacy throughout the claims process.”


Archway Insurance is an Atlantic-owned, independent insurance brokerage, and one of the largest in the region. Headquartered in Amherst, NS, it is a growing, vibrant company with 22 conveniently located offices. In 2013, Archway Insurance received CAFE’s National Family Enterprise of the Year Achievement Award.

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